Redefining real estate
In an industry where being large is coveted, I am intentionally small. Tired of watching brokerages be in the business of hiring agents rather than the business of serving customers, I realized that I needed to run my brokerage differently than other companies.
Armed with a vision, I launched Tomson Burnham, LLC in 2007. My vision: To have a brokerage representing only excellence in real estate representation to consumers. A true real estate brand in which a consumer can hire any agent at the firm and get nothing but excellence. To fully embrace the words real estate advisors and redefine what hiring a real estate agent means to consumers. I won’t make claims that I am the largest brokerage in the area because I’m not, by choice. I won’t claim that I have the most agents in town because I don’t, by choice. What I will claim is that I aspire to be the best and insist that the agents at my company set this same standard for themselves. Any agent at my company has to commit to standards of service.
Consumers want real estate advisors: real guidance in the transaction. No scripts or slick sales pitches are used, just genuine, good representation. Consumers want good quality and effective marketing for the sale of their home. Consumers want more advice on a home purchase than “here is the kitchen.” They want a proven track record of quality. We provide all of this to our clients.
In an industry focused on production quotas, we focus on producing satisfied clients.
In an industry focused on top producers, we focus on putting our clients on top.
In an industry focused on lead generation, we focus on generating evangelists.
We strive for excellence and earn every 5 star rating given to us by a client one star at a time. I have these standards for myself and expect them from the agents at my brokerage.
Average just isn’t good enough.